TERMS OF SERVICE

Last Updated: 06/2/2025

Welcome to Bigonus (the "Platform", "Website", "We", "Us", "Our"). These Terms of Service ("Terms") govern your access to and use of our website bigonus.com, including any content, functionality, and services offered on or through bigonus.com (collectively, the "Services"), whether as a guest or a registered user.

Please read these Terms carefully before you start to use the Services. By using the Services, or by clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms and our Privacy Policy, found at https://bigonus.com/privacy-policy, incorporated herein by reference. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Services.

If you are a vendor or seller on our Platform, your activities are also governed by our Marketplace Guidelines/Vendor Agreement, which are incorporated herein by reference.

All purchases are subject to our Return and Refund Policy and Shipping Policy. Please review these policies before making any purchases. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

More details about payment methods and billing can be found in our Billing Terms and Conditions.

Please refer to our Terms of Service for further details on limitations of liability.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Bigonus.

17. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Bigonus LLC

Address: 1942 Broadway, Boulder, CO 80302, United States

Email: support@bigonus.com

Phone: +1 (415) 938-9366

Support Hours: 9AM – 5PM PST, Monday to Saturday