Your privacy is very important to us. Accordingly, we have developed this Policy to help you understand how we collect, use, communicate, disclose, and make use of personal information. The following outlines our privacy policy.

1. Information Collection

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

2. Data Retention

We will only retain personal information as long as necessary for the fulfillment of those purposes.

3. Fair and Lawful Collection

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

4. Data Accuracy

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

5. Data Security

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.

6. Transparency

We will make readily available to customers information about our policies and practices relating to the management of personal information.

7. Cookies

Do we use cookies? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and you should check this page periodically to stay informed of any updates. Changes will be effective immediately upon posting.

9. Your Rights

What rights do you have regarding your personal information?

• Right of Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccuracies or complete any incomplete personal information we hold about you.
• Right to Erasure: You have the right to request that we delete your personal information, where legally permissible and without affecting any of our legal rights or obligations.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain situations.
• Right to Object: You have the right to object to the processing of your personal information based on legitimate interests.
• Right to Data Portability: You have the right to request that we transfer your personal information to another organization or to you in a readable format.

If you wish to exercise any of these rights, please contact us at support@bigonus.com.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request that this information be deleted.

11. International Data Transfers

We may transfer your personal information to countries outside of your own country, including those with different levels of data protection. We ensure that appropriate safeguards are in place to protect your personal information.

12. Data Security Measures

We use reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@bigonus.com
• Address: 1942 Broadway St., STE 314C, Boulder, CO 80302
• Phone: +1 (415) 938-9366